Frequently Asked Questions

Everything you need to know about your Made By Mitchell order and our cult-favorite products.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing your unique tracking number. You can use this on our courier's website to monitor your parcel's journey to your door.

Do you ship internationally?

Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

Are Made By Mitchell products cruelty-free?

Absolutely. We are proud to be a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we allow others to test on our behalf.

What is your return policy?

Due to hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 14 days of receipt. Please contact our support team to initiate a return.

How do I use the Blursh liquid blush?

Blursh is designed to be versatile. You can apply it over or under powder without disturbing your base. Simply dab a small amount onto the cheeks and blend using a sponge, brush, or your fingertips for a seamless finish.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer buy-now-pay-later options via Klarna and Clearpay for eligible customers.